Embar Fashion Refund Policy
At Embar Fashion, we strive to ensure customer satisfaction with every purchase. If you need to return a product, we have a straightforward refund policy to facilitate the process.
Return Procedure
- Notification: Customers must contact Embar Fashion within 24 hours of product delivery. You can reach us via email, call or WhatsApp to initiate the return process. Please provide a valid reason for your return to help us improve our services.
- Return Fees: Please note that customers are responsible for the delivery and pickup fees associated with the return. The fee structure is as follows:
- Delivery fee: ₹50
- Pickup fee: ₹50
- Total fee for returns within 10 km: ₹100
Conditions for Returns
- Products must be returned in their original condition, unworn, and with all tags and packaging intact.
- Certain items, such as personalized products or those marked as final sale, may not be eligible for return.
Refund Processing
Once the returned product is received and inspected, we will process your refund. The amount will be credited back to your original payment method within a specified timeframe.
For any questions or assistance with the return process, please don’t hesitate to reach out to our customer service team. We appreciate your understanding and cooperation as we work to provide you with the best shopping experience possible.
